Mercure Nairobi Upper Hill

ex. Crowne Plaza Nairobi Upper Hill, An Ihg Hotel
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya
Reservations: +1-855-459-3988
7.9
Based on 107 reviews
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Mercure Nairobi Upper Hill

Located nearly a 15-minute ride from Kenyatta International Conference Centre, the upscale Mercure Nairobi Upper Hill hotel offers a currency exchange and a lift. The 4-star upscale hotel is in Upper Hill, which is a bustling commercial hub where skyscrapers such as Britam Tower dominate the skyline, a 25-minute walk from such natural sights as Jeevanjee Gardens.
The centre of Nairobi can be reached in 25 minutes' walk of the accommodation, and such cultural venues as Snake Park are 2.9 km away. Anniversary Towers is a 25-minute walk from the Mercure Nairobi Upper Hill, and Wilson airport is 5 km away. This upscale property stands 6 km from Cathedral Basilica of the Holy Family, popular with pilgrims and tourists alike. KCB/Equity bus stop is just a minute's drive from Mercure Nairobi Upper Hill hotel.
The accommodation welcomes guests to 44 soundproofed rooms. Some of them come with complimentary wireless internet and a TV along with a mini-bar, coffee and tea making facilities. They have a modern interior. The private bathrooms have a walk-in shower and a separate toilet, along with comforts such as a hairdryer and bath sheets.
This Nairobi hotel offers a daily buffet breakfast in the restaurant. Guests can relax in the on-site lounge bar. The bar area includes a lounge. Sikia Fine Dining Restaurant is right near the hotel and specialises in European cuisine.
Free Wi-Fi
Outdoor heated swimming pool
Exercise gym
Spa & wellness centre
Shuttle service
Meeting/ Banquet facilities

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Gift/Newsstand
  • Beauty salon
  • Executive/club floor
  • Lobby
  • Smoke detectors
  • Toilet for disabled
  • Bathroom for disabled
  • Fire extinguishers
  • Key card access

Dining

  • Electric kettle
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Packed lunches
  • Special diet menus

Leisure & Sports

  • Outdoor heated swimming pool
  • Ballroom
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Exercise gym

Services

  • Shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bank service
  • Wake up service
  • Bell staff/Porter
  • Meeting/ Banquet facilities

Room Amenities

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
Policy
Check-in:from 14:00-23:59 hours
Check-out:until 11:00 hours
Payment methods
  • Visa
  • Master Card
  • American Express
  • Pay in local currency at the property

Location

Mercure Nairobi Upper Hill Reviews

7.9
Based on 107 reviews
J
John
2022-07-31
Guest rating
8
2022-07-31

I did n't want to leave, had a wonderful experience and will be back. An outstanding hotel, I loved, staff was pleasant. The breakfast was traditional and there was variety of fantastic food.

G
George
2021-06-20
Guest rating
9
2021-06-20

The place is cozy and tidy.

M
Megan
2021-12-25
Guest rating
6
2021-12-25

The property was fairly clean and staff was helpful. The room was well-appointed and the location of the hotel was strategic. The service was good, totally satisfied. It was a perfect 10/10 stay.

Facilities were great, nevertheless Wi-Fi signal was very weak.

D
Diana
2021-09-30
Guest rating
10
2021-09-30

The hotel is magnificent, efficient based in a nice building. We would stay here again, thank you for the such great stay.

A
Art
2022-05-25
Guest rating
7
2022-05-25

It was a very nice experience and we will come back. We liked this nice business hotel, nothing too much trouble.

J
J.
2021-07-18
Guest rating
9
2021-07-18

I liked the perfect location and the staff was approaching.

B
Bill
2022-01-20
Guest rating
9
2022-01-20

Pleasant stay, beautifully designed room, well-trained staff.

S
Stefan
2021-11-18
Guest rating
9
2021-11-18

Excellent service, very kind staff, fantastic breakfast. The views from my large bedroom were absolutely fabulous. Everything was excellent as expected, but the bathroom was disgusting. Was great to be near the beach.

L
Linda
2021-07-30
Guest rating
9
2021-07-30

We liked this business hotel and its fabulous staff and location. We got room with simple decor and a big size bathroom to relax. Venue offered a bar in the reception

N
Neil
2021-11-30
Guest rating
8
2021-11-30

Thanks for making our stay really comfortable. There was lots of awesome meals. Loved the reception, it had a bar.

P
Peter
2022-01-18
Guest rating
10
2022-01-18

The place was splendid, we would stay here again. Delicious breakfast and a luxurious room : that's what we appreciated. The best white beach we've seen before now. Absolutely breathtaking view, a lovely balcony, comfy bed, too.

A
Aaron
2021-12-18
Guest rating
7
2021-12-18

totally awesome experience. breakfast is exceptional, staff happy, location cosy. good view of poolside. liked hassle-free check-in and fast check-out.

Very dirty bathroom, internet was terrible.

N
Nathaniel
2020-11-13
Guest rating
7
2020-11-13

No complaints whatsoever, we would happily go back again when in Nairobi. Hotel is SUPERIOR in general. Regards to your concierge.

E
Earl
2021-03-13
Guest rating
8
2021-03-13

We appreciated it. The room was modern, with a view over garden. A special mention to the front staff. Wilson airport was hardly 10 minutes away by car.

F
Fred
2020-08-06
Guest rating
8
2020-08-06

Hotel was placed adjacent to such tourist sites as Kicc. Staff, especially in property, was great!

There was nothing I didnt like.

B
Ben
2019-10-06
Guest rating
10
2019-10-06

1000 feet away from the hotel there is larder, which is a good dining choice. godown arts centre was easily accessible, set only 1 mile away. i would love to stay here again and would recommend it.

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